Trending
FOLLANSBEE - Darlene McFadden, general manager for the Follansbee McDonald's located at 1514 Main St, has been honored with the Outstanding General Manager Award. This award is presented annually to a select group of general managers who demonstrate exceptional leadership.
Only 10% of General Managers across the entire United States receive this award.
"This group of managers have truly exemplified what it means to lead with integrity and passion," said Twila Mezan, Follansbee McDonald's owner/operator. "Their ability to inspire their team, drive performance, and create a positive atmosphere for both employees and customers make them incredibly deserving of this recognition."
According to information provided by McDonald’s, an Outstanding General Manager makes sure their restaurant operates smoothly, with attention to detail in areas like food quality, speed of service, and cleanliness. They maintain a high level of customer service and ensure that guests have a positive experience. And, an Outstanding General Manager has the ability to motivate and lead a team while fostering a positive work culture. These managers have set an example for others to follow within the McDonald's system.
To be eligible for the award, a General Manager must have at least one year of experience and be a graduate of Hamburger University, the McDonald's global operations training and leadership development program in Chicago.