WELLSBURG - General contractor and handyman Tom Brown said he has built a loyal clientele through his willingness to do a variety of jobs, large and small.
He said some contractors specialize or only accept work they know will make them money, but he is willing to do smaller jobs because it helps to build a relationship with his customers.
"They'll get to know us on a smaller project and remember us when a bigger one comes along," said Brown, who has operated his contracting and handyman business for 19 years.
Brown said through the years he has performed interior and exterior work for residents and businesses from Weirton to Wheeling and Wintersville to Avella, Pa.
Aided by a large and ready crew of experienced, honest and courteous craftsmen, Brown has adopted the slogan "one call does it all" because he and his crew "can repair, replace, renovate, remodel or build anything at your home or business, inside or out."
Based at 1140 Charles St., Tom Brown General Contractor and Handyman Service has built, installed or replaced roofs, walls, ceilings, floors, doors, windows, decks, sheds, landscaping, fixtures, cabinets, lighting, bathtubs and sidewalks, among other things.
Brown said he also offers annual maintenance contracts, through which he and his staff provide such services as cleaning gutters and windows, various yard work and even putting up and removing Christmas lights, on a regular basis.
"We have a lot of contracts with out-of-town homeowners because they need someone they can trust," he said.
Brown said he offers free verbal estimates and written estimates for a modest fee and enjoys offering free handyman advice.
"I look forward to speaking with anyone who might have a home or business need," he said.
Brown said he strives to be accessible to all of his customers by regularly visiting each work site, usually at least once each day, until the job is completed.
He said he takes pride in being an honest businessman and his business has benefited through clientele who respect his opinion.
"If they don't need a new roof, just repairs, I'll tell them so," Brown said.
The son of a Methodist minister who served various churches in California, Brown called many places home as a youth. But since meeting his wife, Heather Hamilton, a Wellsburg native, he's called that city his home for many years.
"I've lived here more than anywhere else," he said. "I like it. I'm proud that there are so many good people. and it's such a beautiful place."
Brown has been actively involved in the community as a member of the Wellsburg Lions Club, of which he also has served as president and coordinated the snowcone trailer that raises funds for various community projects. He's also a member of the Wellsburg Chamber of Commerce and Better Business Bureau.
For information about the various services provided by Tom Brown General Contractor and Handyman Services, call (304) 737-3518.